24-HOUR CRISIS LINE

Turning Point’s Crisis Line is available 24 hours a day, 7 days a week, 365 days a year to provide crisis intervention, information and referrals to survivors of domestic violence and sexual assault.

Our crisis line operators have completed extensive training in crisis intervention, and are able to assist callers by assessing their situation, developing a safety plan, and listening and validating the caller’s feelings.

Crisis line staff can connect callers with Turning Point’s shelter services, Forensic Nurse Examiner Program, and provide information on other services offered by Turning Point. In cases where Turning Point is not able to assist the caller directly, we are able to refer them to other local agencies for assistance.

Making the first phone call is always a difficult step. For some it is a life-line. Over 8,000 individuals reach out every year to find hope, understanding and support. A professionally trained and highly skilled staff of interns and volunteers are available 24 hours per day, seven days per week to provide crisis counseling. Some of the callers are looking for information. Some need validation of their feelings while others are seeking a safe place to sort out their lives. Many callers are seeking counseling to help them deal with the dynamics of domestic violence or sexual assault. Other callers are simply concerned and worried about their loved ones.

Please call (586) 463-6990. We’re here to help.